- Ruth Pottinger PT will use her skills and knowledge to design a safe programme of exercise and will take into account personal goals, fitness levels and exercise likes and dislikes.
- Ruth Pottinger PT will provide coaching, supervision, advice and support that clients may need to help then achieve their goals. The clients’ progress will be monitored and the sessions revised and adjusted accordingly.
- All client information will be kept strictly private and confidential. Should further medical information be required from a practitioner the client must provide such details.
- The client is required to arrive on time to each training session so that the full session can be achieved.
- The PT Studio complies with the Scottish government COVID19 guidelines for the sport and fitness industry.
Training Gear
- Clients are required to wear appropriate clothing and footwear. Footwear should be comfortable and provide adequate support. Please ensure footwear is clean before entering The PT Studio.
- Clients may wish to bring their own water bottle and towel to training sessions.
Health Screening
- Clients will complete REPS PAR-Q health questionnaire and an informed consent form before training can commence.
- These forms should be downloaded, completed and brought to your initial consultation.
- Ruth Pottinger PT may require a letter of medical clearance from a GP if necessary.
- Clients will be sent a COVID19 screening questionnaire prior to their training session
Cancellation Policy
- 24 hours notice of cancellation is required for all sessions.
- Should notice of at least 24 hours be given the session will be rescheduled dependant on availability.
- If for any reason Ruth Pottinger PT is unable to attend a session with less than 24 hours notice to the client an additional session will be given free of charge.
Lateness Policy
- If the client is late for a session it will not be extended and will end at the scheduled time.
- If Ruth Pottinger PT is late for a session additional time will be added to the session or subsequent sessions.
Fee Charging Policy
- Payment is accepted in cash or BACS.
- Block bookings must be paid for in advance or before the first session.
- Block bookings must be fully redeemed within 1 year of purchase.
- Where clients wish not to continue with their sessions monies are non-refundable, but should Ruth Pottinger PT decide for any reason not to continue with the session monies will be refunded.
- PT block bookings can be payable in 1 or 2 instalments; first payment must be made in advance or before the first session and the second payment at the mid point of the block booking.